Dear Clients,

Warpline has always been focused on giving clients the most for their money. I don't believe that you need to charge high prices in order to have good quality. Unfortunately, we have a new threat to the entire hosting market that forces even middle priced companies to take action. The company that provides us with our control panel, "cPanel, LLC" was recently purchased by an investment firm. They also purchased the competitor to cPanel, called "Plesk". Now that they control the majority of the market, they have decided to increase their pricing to an extreme amount. For example, the cPanel license for one of our servers increased over 1,000% from $13.95 to $165 per month. They even went as far as to charge .20 cents per account. You can easily see the problem when we charge as low as $1 for web hosting, approximately .31 cents goes to the payment processor and .20 cents goes to cPanel, that leaves us with .49 cents left to pay for additional software licenses like LiteSpeed ($46/month), JetBackup ($6/month), Softaculous ($12/year), support costs, server hardware, colocation fees, tax, and somehow come up with a profit in the end. Their rates have increased on such a level that I have a choice of either raising our rates to make up for the costs, closing our shared hosting part of the business, or move to a different control panel. I like what we do and want to continue offering budget hosting, so we have decided that it's time to part ways with cPanel.

We have chosen DirectAdmin to be the next control panel for Warpline. They offer a clean, modern interface, with features that can match cPanel and pricing that is much more realistic. I am still in the early stages of planning the migration and don't have an ETA yet. I can say we plan to have it completed by the end of this month. We will do our best to make sure that the migration is smooth and downtime is minimal. Once the plans are in place, I'll provide an update as to the exact dates we plan to do the migration and what you can expect.

If you have any questions, feel free to submit a ticket to the management department and I'll respond personally. Thank you for your understanding, support, and continued business!

Breck B.
Warpline Management

Monday, July 1, 2019

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