Version: 1.0
Last Updated: August 31, 2023
Introduction
Welcome to Warpline Web Hosting!
We aim to make our terms of service as straightforward and user-friendly as possible. Please read through these terms carefully before using our services. For any questions, feel free to contact our support team.
Definitions
- Personal Data: Refers to information such as name, address, email, and secure credit card tokens.
- User-Generated Data: Refers to any files, emails, databases, or other data uploaded to our servers, including anything on the client's VPS.
1. Introduction and Summary
When you use our services, you agree to the following: Cancel any service at least 24 hours before the next renewal period. Abide by all laws and avoid abusive behavior towards our staff. Pay your fees promptly to avoid service suspension.
2. Our Services
After your order passes our fraud checks, we will initiate your hosting services as outlined in your order.
3. Duration and Renewal of Service
Your service begins upon receiving an activation email and renews automatically for an identical period, unless either party provides 30 days written notice.
- Personal Data: Stored for the duration of any active service and is permanently deleted 180 days after the termination of the last active service.
- User-Generated Data: Stored for the duration of any active service and is permanently deleted 60 days after the termination of the last active service.
4. Fees and Payments
Fees are payable at the start of each billing cycle. Payments can be made in USD or EUR. Unresolved fee disputes within 60 days are deemed final.
5. Fee Adjustments
We reserve the right to adjust fees with 90 days' notice before any changes take effect.
6. Early Termination
Terminate the agreement before a renewal term with at least 24 hours notice. Unpaid fees may still be due.
7. Legal and Acceptable Use
Use our services responsibly, in accordance with laws and our Acceptable Use Policy (AUP).
8. Accurate Account Information
Please provide accurate account details. Individual users must be at least 18 years old.
9. Protection from Liability
You agree to protect us from legal claims arising from your use of our services.
10. Service Quality
We strive for high-quality service but make no guarantees about uninterrupted or secure services.
11. Limitation of Liability
We are not responsible for indirect damages. Maximum liability is limited to three months of service fees.
12. Suspension and Termination
We reserve the right to suspend or terminate services for AUP violations or non-cooperation.
13. Money-Back Guarantee
We offer a 7-day money-back guarantee with some exceptions.
14. Data Disclosure
Data will only be disclosed if legally compelled by a court order. We do not voluntarily cooperate with third parties; we only disclose information if legally required.
15. Data Backup and Responsibility
We offer daily, weekly, and monthly backups with a one-month retention, but are not responsible for data loss. All backups are permanently deleted 90 days after the termination of the last active service. Keep your own backups.
16. Communication
Stay updated through email, support tickets, and posts on our News section, Facebook, Twitter, and Telegram accounts.
17. Force Majeure
We are not liable for service disruptions due to uncontrollable events.
18. Governing Law
This agreement follows applicable laws, irrespective of jurisdiction.
19. Intellectual Property
Both parties retain their respective intellectual property rights.
20. Miscellaneous
This constitutes the entire agreement, superseding all prior communications.
Thank you for choosing Warpline Web Hosting. We're committed to delivering excellent service to you.